Last Updated: 01/01/2026

At Navora, we prioritize your shopping experience and the security of your financial information. This Payment Policy outlines the methods we accept and the security standards we maintain to ensure a safe transaction environment.

1. ACCEPTED PAYMENT METHODS

We use PayPal as our primary secure payment gateway. Through PayPal, you can complete your purchase using the following methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover (No PayPal account is required for guest checkout).
  • PayPal Balance: Use your existing PayPal account for a faster checkout experience.

2. PAYMENT SECURITY & DATA PROTECTION

Your financial security is our top priority. To protect your information:

  • SSL Encryption: Our website is secured with Secure Sockets Layer (SSL) technology, ensuring that all data transmitted during checkout is encrypted and protected.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements.
  • No Data Storage: Navora does not store, see, or have access to your full credit card details. All payment processing is handled externally by PayPal’s world-class secure servers.

3. BILLING INFORMATION

  • Currency: All transactions are processed in USD
  • Total Price: The total amount displayed at checkout includes the product price and shipping fees (if applicable). We do not charge any hidden transaction or handling fees.
  • Order Confirmation: Upon successful payment, you will immediately receive an order confirmation email with your receipt and order details.

4. FRAUD PREVENTION

To protect our customers, all orders are subject to verification. If we detect any suspicious activity or a payment is declined by the provider, we reserve the right to cancel the order and issue a refund to the original payment method for security purposes.

5. CONTACT US

If you have any questions regarding our payment process or encounter any issues during checkout, please contact our support team:

  • Navora Business Office: 208D Nguyen Huu Canh Street Ho Chi Minh City 700000 Vietnam
  • Phone Whatsapp: +84 2815 06 93