Contact information
Navora is a premium online store operated by Navora Co.
We are here to help! For any questions regarding our products, your order status, shipping, or returns, please reach out to us via the channels below. We aim to respond to all inquiries within 1–2 business days.
Customer Support
- Email: support@navora.co
- WhatsApp / Phone: +84 828 150 693
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+7)
Business Information
- Headquarters (HQ): 48/11A Vinh Phu 29 St, Lai Thieu Ward, Ho Chi Minh City 75206, Vietnam
Returns & Exchanges
- Authorized US Returns Facility: 14997 SW Tualatin-Sherwood Rd, Sherwood, OR 97140, United States
Important Note Regarding Returns: This US address is a designated processing facility used solely to receive approved returns. It is not our headquarters, a retail storefront, a customer service office, or an order-pickup location. Please do not send any items to this address until you have contacted support@navora.co to receive official return authorization and detailed instructions. Unauthorized returns may be refused or delayed.