Personalised Pets Wall Art – Custom Pet Portrait Gift

• Luxurious plush velour material for ultimate comfort
• Premium heat dye sublimation print for vibrant and long-lasting color
• The rug thickness of 0.4 inches with a border thickness of 0.2 inches for a sleek appearance in any room and perfect placement under furniture.
• High-quality epoxy construction on the underside for a secure, non-slip grip and exceptional durability
• Stain-resistant material for effortless cleaning with mild soapy water and air drying; avoid using bleach
• Vacuum-sealed for optimal protection during shipping, and may take up to 24 hours to lay flat once opened
• Light vacuuming recommended to expedite the settling process and enhance the rug’s appearance.

Production Time: 4–6 business days.

Estimated Transit Times:

United States: 6–9 days

Canada: 9–14 days

Europe & Oceania: 12–17 days

Shipping Costs: $4.99 – $16.99 (varies by region and item size).

Free Shipping: Automatically applied to all orders over $120.

Tracking: Provided via email once production is complete. Please allow 3–5 business days for the tracking status to update.

Important Notes: Order cut-off time is 5:00 PM (GMT+7), Mon–Fri. Please ensure your shipping address is 100% accurate at checkout. We cannot ship to US military addresses (APO/FPO/DPO) and are not responsible for packages returned due to incorrect address details.

Return Window: 7 days from the delivery date.

Item Condition: Items must be unworn, unused, unwashed, and in their original packaging with tags attached.

Return Shipping: Customers are responsible for return shipping costs for "change of mind" or sizing issues. We will cover the shipping cost if the item is defective or incorrect.

Exchanges: We do not offer direct exchanges. Please return your original item for a refund and place a new order.

Restocking Fee: None ($0).

Refund Processing: Once your return is received at our US warehouse, please allow 5–10 business days for the refund to appear on your original payment method.